1. UK Orders

Standard carriage and handling is by Evri courier, and is added onto the cost of your order at the checkout stage. If you require guaranteed next day delivery or your order to be insured for more than £20, Special Delivery is an optional extra.

Carriage for small and medium orders (under 2.0kg) is by Evri post and goods usually arrive two to three working days after despatch. Although most packages reach their destination in two to three working this is not guaranteed. If you wish to be certain to receive your order the next day, then a Special Delivery service is available at a £10 surcharge. Special Delivery is available for orders up to 2kg.

In the case of loss (non arrival after three weeks) or damage, if carriage was by Evri we will claim for the missing packet with Evri. This can take two months or more. When we successfully receive the compensation we will refund you up to the maximum of £20 payable by Evri. If you choose Special Delivery when we receive the compensation from Royal Mail we will refund you the entire value of the goods up to £1000.

For large orders over 2.0kg we generally use Evri two to three day carrier service. For offshore areas such as Northern Ireland and the Channel Islands we will use letter post up to 2kg and above that Parcel Force 48 hour which can take up to about 3 days.

Orders placed before 3:30pm will normally go out the same day by Special Delivery or next day by carrier, unless there is a stock problem and we advise you otherwise (Monday to Friday excluding Bank Holidays).

2. EEC Countries

Carriage for small orders (under 2kg) is by recorded International Signed For airmail, and goods should arrive between 2 and 5 working days after dispatch. We normally insure the goods up to their full value. In the case of loss or damage we will refund the compensation we receive from the insurance.

For larger overseas orders we ship as two parcels or use courier or airfreight services.

If your business is tax registered you may enter the VAT Number to order without sales tax.

3. Non EEC Countries

Carriage for small orders (under 2kg) is by recorded International Signed For airmail, and goods should arrive between 5 and 8 working days after despatch. We normally insure the goods up to their full value. In the case of loss or damage we will refund the compensation we receive from the insurance. For larger overseas orders we we ship as two parcels or use courier or airfreight services. Packages may be delayed at customs, and sales tax or import duty may be charged on arrival.